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	<title>Comments on: Delegate tactical responsibilities</title>
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	<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/</link>
	<description>A blog with tips on product management and related topics. Written by Jeff Lash, a product manager in St. Louis, MO</description>
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		<title>By: Leadership- 4 Simple Truths &#124; Andrew P. Moore</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-110660</link>
		<dc:creator>Leadership- 4 Simple Truths &#124; Andrew P. Moore</dc:creator>
		<pubDate>Sun, 10 Jan 2010 20:44:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-110660</guid>
		<description>[...] your place-  Good Managers delegate tactical responsibilities so they can focus on strategy.  GoodManager.com talks about tactical value in delegation. Good leaders and managers are constantly making their [...]</description>
		<content:encoded><![CDATA[<p>[...] your place-  Good Managers delegate tactical responsibilities so they can focus on strategy.  GoodManager.com talks about tactical value in delegation. Good leaders and managers are constantly making their [...]</p>
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		<title>By: Ameer Hamza Iqbal</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-44830</link>
		<dc:creator>Ameer Hamza Iqbal</dc:creator>
		<pubDate>Mon, 13 Jul 2009 23:30:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-44830</guid>
		<description>Dear All,

Special greeting to the author &quot;Jeff Lash&quot;. It is really a courteous job. I must appreciate that you are spreading knowledge, but it is not complete. Following points may give fruitful thought for every reader,

Most of the strategical opinions comes out from tactical stuff.
I dont mean that you dont have to delegate but review is important.
All the knowledge which is going to others ( Marketing Deptt, R&amp;D Deptt, Customers, Vendors) definitly going through you.
Product management also covers the area of product development. Development comes from the &quot;most hectic knowledge&quot; gain from bad or not satisfactory (Not going according to the expectation) product.
Write ups gave you another feel about the product, so you can contribute in overall business with different perspective.
Last but not least as a PM mostly we are only obeying the company policies and marketing Deptt requirements. Actual problem starts when you come up with a diverse solution in quite diversified market.</description>
		<content:encoded><![CDATA[<p>Dear All,</p>
<p>Special greeting to the author &#8220;Jeff Lash&#8221;. It is really a courteous job. I must appreciate that you are spreading knowledge, but it is not complete. Following points may give fruitful thought for every reader,</p>
<p>Most of the strategical opinions comes out from tactical stuff.<br />
I dont mean that you dont have to delegate but review is important.<br />
All the knowledge which is going to others ( Marketing Deptt, R&amp;D Deptt, Customers, Vendors) definitly going through you.<br />
Product management also covers the area of product development. Development comes from the &#8220;most hectic knowledge&#8221; gain from bad or not satisfactory (Not going according to the expectation) product.<br />
Write ups gave you another feel about the product, so you can contribute in overall business with different perspective.<br />
Last but not least as a PM mostly we are only obeying the company policies and marketing Deptt requirements. Actual problem starts when you come up with a diverse solution in quite diversified market.</p>
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		<title>By: David Locke</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-12878</link>
		<dc:creator>David Locke</dc:creator>
		<pubDate>Sat, 27 Sep 2008 18:49:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-12878</guid>
		<description>A product manager only has influence over the employees. If a product manager does anything to diminish job satisfaction, their influence diminishes as well. That said, it falls to the line managers to ensure the employee&#039;s job satisfaction. It is the line manager that enables and assures alignment between the goals of the organization, and the goals of the employees. The employee should be able to find and express their alignement with those goals. 

A product manager doesn&#039;t have the time to do everything a product manager must do. Their contact with any particular employee will be very slight. 

A product manager can&#039;t arbitrate the war between sales and marketing, or marketing and R&amp;D. A product manager can&#039;t be permissive towards one department, and lax towards another. As a product manager, you don&#039;t have time for the numerous wars that errupt within the business.</description>
		<content:encoded><![CDATA[<p>A product manager only has influence over the employees. If a product manager does anything to diminish job satisfaction, their influence diminishes as well. That said, it falls to the line managers to ensure the employee&#8217;s job satisfaction. It is the line manager that enables and assures alignment between the goals of the organization, and the goals of the employees. The employee should be able to find and express their alignement with those goals. </p>
<p>A product manager doesn&#8217;t have the time to do everything a product manager must do. Their contact with any particular employee will be very slight. </p>
<p>A product manager can&#8217;t arbitrate the war between sales and marketing, or marketing and R&amp;D. A product manager can&#8217;t be permissive towards one department, and lax towards another. As a product manager, you don&#8217;t have time for the numerous wars that errupt within the business.</p>
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		<title>By: asss</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-12839</link>
		<dc:creator>asss</dc:creator>
		<pubDate>Sat, 27 Sep 2008 06:22:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-12839</guid>
		<description>&quot;managers  should do everything  they can do enhance the job satisfaction of their employees&quot;? do you agree or disagree?</description>
		<content:encoded><![CDATA[<p>&#8220;managers  should do everything  they can do enhance the job satisfaction of their employees&#8221;? do you agree or disagree?</p>
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		<title>By: Mohit Garg</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-8374</link>
		<dc:creator>Mohit Garg</dc:creator>
		<pubDate>Tue, 06 May 2008 17:22:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-8374</guid>
		<description>These are superb comments here on the original post. I don&#039;t think David Locke and Jeff Lash are really differing, but approaching the same idea from different perspectives.

Having been involved in a massive product turnaround, I can attest to the fact that you will find ample opportunity to get sucked into fires (reference to &quot;The Goal&quot;)- not just high visibility issues, but also cases involving process variance/ risk factors where you have contingency plans in place.

The other end of the product management spectrum is that you get complacent thinking you have the right &quot;chess pieces&quot;  with the right processes in place, despite the business&#039;s environment being more dynamic.

A product manager is likely to find himself working toward building levers and and an ecosystem that improve outcomes.

This is essentially change management. Similar to the decisionmaking of a good general manager who realizes the limitations of the environment he operates in, a good product manager will wisely execrcise judgement in taking up tasks (even choosing tactical tasks) toward change.</description>
		<content:encoded><![CDATA[<p>These are superb comments here on the original post. I don&#8217;t think David Locke and Jeff Lash are really differing, but approaching the same idea from different perspectives.</p>
<p>Having been involved in a massive product turnaround, I can attest to the fact that you will find ample opportunity to get sucked into fires (reference to &#8220;The Goal&#8221;)- not just high visibility issues, but also cases involving process variance/ risk factors where you have contingency plans in place.</p>
<p>The other end of the product management spectrum is that you get complacent thinking you have the right &#8220;chess pieces&#8221;  with the right processes in place, despite the business&#8217;s environment being more dynamic.</p>
<p>A product manager is likely to find himself working toward building levers and and an ecosystem that improve outcomes.</p>
<p>This is essentially change management. Similar to the decisionmaking of a good general manager who realizes the limitations of the environment he operates in, a good product manager will wisely execrcise judgement in taking up tasks (even choosing tactical tasks) toward change.</p>
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		<title>By: Miranda</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-8373</link>
		<dc:creator>Miranda</dc:creator>
		<pubDate>Tue, 06 May 2008 16:32:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-8373</guid>
		<description>I think David Locke, above, makes a good point. Good product management isn&#039;t always about delegating responsibility. It&#039;s about making sure your team members know their own responsibilities, and how to fulfill them. 

When you use an integrated product management approach, you look at where people fit in the process, and their responsibilities. I think it&#039;s good to have an idea of where you want others to fit in during the process.</description>
		<content:encoded><![CDATA[<p>I think David Locke, above, makes a good point. Good product management isn&#8217;t always about delegating responsibility. It&#8217;s about making sure your team members know their own responsibilities, and how to fulfill them. </p>
<p>When you use an integrated product management approach, you look at where people fit in the process, and their responsibilities. I think it&#8217;s good to have an idea of where you want others to fit in during the process.</p>
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		<title>By: B.Viswanth</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-8361</link>
		<dc:creator>B.Viswanth</dc:creator>
		<pubDate>Mon, 05 May 2008 13:23:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-8361</guid>
		<description>really helpful.
thanks</description>
		<content:encoded><![CDATA[<p>really helpful.<br />
thanks</p>
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		<title>By: Jarretthousenorth.com &#187; Blog Archive &#187; The danger of outsourcing&#8230;</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-8338</link>
		<dc:creator>Jarretthousenorth.com &#187; Blog Archive &#187; The danger of outsourcing&#8230;</dc:creator>
		<pubDate>Sat, 03 May 2008 18:43:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-8338</guid>
		<description>[...] in minutiae? How can you stay strategic? One answer comes courtesy of the Good Product Manager: Delegate tactical responsibilities. The methods to do so are simple even if you don&#8217;t have direct reports: transfer knowledge, [...]</description>
		<content:encoded><![CDATA[<p>[...] in minutiae? How can you stay strategic? One answer comes courtesy of the Good Product Manager: Delegate tactical responsibilities. The methods to do so are simple even if you don&rsquo;t have direct reports: transfer knowledge, [...]</p>
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		<title>By: Jarrett House North &#187; Blog Archive &#187; The danger of outsourcing&#8230;</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-8285</link>
		<dc:creator>Jarrett House North &#187; Blog Archive &#187; The danger of outsourcing&#8230;</dc:creator>
		<pubDate>Tue, 29 Apr 2008 16:32:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-8285</guid>
		<description>[...] in minutiae? How can you stay strategic? One answer comes courtesy of the Good Product Manager: Delegate tactical responsibilities. The methods to do so are simple even if you don&#8217;t have direct reports: transfer knowledge, [...]</description>
		<content:encoded><![CDATA[<p>[...] in minutiae? How can you stay strategic? One answer comes courtesy of the Good Product Manager: Delegate tactical responsibilities. The methods to do so are simple even if you don&rsquo;t have direct reports: transfer knowledge, [...]</p>
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		<title>By: David Locke</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-8243</link>
		<dc:creator>David Locke</dc:creator>
		<pubDate>Sat, 26 Apr 2008 04:07:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-8243</guid>
		<description>I don&#039;t know that I&#039;d deligate. I&#039;d set expectations, and enable others to get what they need to do done. They are not doing my work. They are doing their work. Lead, don&#039;t manage. 

I don&#039;t remember our product manager getting into the job of the tech lead. 

I do remember a product manager that didn&#039;t spec in detail. He was usually upset that he didn&#039;t get what he wanted.</description>
		<content:encoded><![CDATA[<p>I don&#8217;t know that I&#8217;d deligate. I&#8217;d set expectations, and enable others to get what they need to do done. They are not doing my work. They are doing their work. Lead, don&#8217;t manage. </p>
<p>I don&#8217;t remember our product manager getting into the job of the tech lead. </p>
<p>I do remember a product manager that didn&#8217;t spec in detail. He was usually upset that he didn&#8217;t get what he wanted.</p>
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		<title>By: Product Beautiful &#187; Blog Archive &#187; Development: Leave Us the F Alone!</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-8240</link>
		<dc:creator>Product Beautiful &#187; Blog Archive &#187; Development: Leave Us the F Alone!</dc:creator>
		<pubDate>Sat, 26 Apr 2008 02:03:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-8240</guid>
		<description>[...] Lash has a good post up about Delegating.  There are some interactions you need to have - like regular tradeoff meetings with [...]</description>
		<content:encoded><![CDATA[<p>[...] Lash has a good post up about Delegating.  There are some interactions you need to have &#8211; like regular tradeoff meetings with [...]</p>
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		<title>By: Afzal Khan</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-8217</link>
		<dc:creator>Afzal Khan</dc:creator>
		<pubDate>Thu, 24 Apr 2008 10:48:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-8217</guid>
		<description>Hi Jeff,

Very helpful &amp; intresting article for Product Manager&#039;s. 

Recently I switched my stream from marketing to Product Develoment and was Googling for some good articles and resources to go thru, to understand the role, work flow, how to deal with other departments in order to help me serve better.

Your article has really made me come up with some good working ethics at the starting phase my new job profile, which will surely help me to justify and perform well with my job.

Thanks for your efforts.</description>
		<content:encoded><![CDATA[<p>Hi Jeff,</p>
<p>Very helpful &amp; intresting article for Product Manager&#8217;s. </p>
<p>Recently I switched my stream from marketing to Product Develoment and was Googling for some good articles and resources to go thru, to understand the role, work flow, how to deal with other departments in order to help me serve better.</p>
<p>Your article has really made me come up with some good working ethics at the starting phase my new job profile, which will surely help me to justify and perform well with my job.</p>
<p>Thanks for your efforts.</p>
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		<title>By: Laura</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-8212</link>
		<dc:creator>Laura</dc:creator>
		<pubDate>Thu, 24 Apr 2008 04:37:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-8212</guid>
		<description>Oftentimes the ability for a product manager to delegate action items, or push back on endless requests is tied to how well product management is positioned within the company.  The best experiences I had in PM were when my functional role reported directly to the general manager and each product manager was viewed as a mini-GM of their particular area.  This sent a message to the organization that product manager called the shots.  However, if the PM role is lacking that mandate, you may ending having to wear your internal sales hat more than you like.  (not to mention doing a lot of the work yourself)</description>
		<content:encoded><![CDATA[<p>Oftentimes the ability for a product manager to delegate action items, or push back on endless requests is tied to how well product management is positioned within the company.  The best experiences I had in PM were when my functional role reported directly to the general manager and each product manager was viewed as a mini-GM of their particular area.  This sent a message to the organization that product manager called the shots.  However, if the PM role is lacking that mandate, you may ending having to wear your internal sales hat more than you like.  (not to mention doing a lot of the work yourself)</p>
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		<title>By: Munish</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-8203</link>
		<dc:creator>Munish</dc:creator>
		<pubDate>Wed, 23 Apr 2008 06:45:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-8203</guid>
		<description>Nice write up, I also feel Product Management is strategic role but normally engineering is highly dependent on Product Manager. Another issue can be if PM does delegation of work to some one else he may not be much visible to engineering team that may lead to lot of assumptions by engineering in development. In my experience any assumptions by engineering will lead to lot of rework as techies are not driven by business need.</description>
		<content:encoded><![CDATA[<p>Nice write up, I also feel Product Management is strategic role but normally engineering is highly dependent on Product Manager. Another issue can be if PM does delegation of work to some one else he may not be much visible to engineering team that may lead to lot of assumptions by engineering in development. In my experience any assumptions by engineering will lead to lot of rework as techies are not driven by business need.</p>
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		<title>By: Mohit Garg</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-8180</link>
		<dc:creator>Mohit Garg</dc:creator>
		<pubDate>Mon, 21 Apr 2008 21:51:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-8180</guid>
		<description>Great point. Remember that you also need to manage the expectation of stakeholders from a product manager role- some folks who hire product managers like to see them everywhere all the time. :-)

There was one point missed in the delegation checklist- does doing a particular task get me closer to the customer?

You could roll it up under &quot;is it a valuable use of time?&quot;, but this deserves seperate mention.

I have rolled up my sleeves and dug into tactical stuff at times simply because it was a great way to connnect with the customer- little brownie points I could leverage to gaining better insights into &quot;The World As The Customer Sees It&quot;.</description>
		<content:encoded><![CDATA[<p>Great point. Remember that you also need to manage the expectation of stakeholders from a product manager role- some folks who hire product managers like to see them everywhere all the time. <img src='http://www.goodproductmanager.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
<p>There was one point missed in the delegation checklist- does doing a particular task get me closer to the customer?</p>
<p>You could roll it up under &#8220;is it a valuable use of time?&#8221;, but this deserves seperate mention.</p>
<p>I have rolled up my sleeves and dug into tactical stuff at times simply because it was a great way to connnect with the customer- little brownie points I could leverage to gaining better insights into &#8220;The World As The Customer Sees It&#8221;.</p>
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		<title>By: Manisorn Seyanon</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-8105</link>
		<dc:creator>Manisorn Seyanon</dc:creator>
		<pubDate>Thu, 17 Apr 2008 16:27:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-8105</guid>
		<description>I strongly agree. I&#039;ve experienced many managers who do everythings themselves.

Let&#039;s find interesting articles about new products and services in the world at  http://cheerproducts.blogspot.com/

Thanks for great article.</description>
		<content:encoded><![CDATA[<p>I strongly agree. I&#8217;ve experienced many managers who do everythings themselves.</p>
<p>Let&#8217;s find interesting articles about new products and services in the world at  <a href="http://cheerproducts.blogspot.com/" rel="nofollow">http://cheerproducts.blogspot.com/</a></p>
<p>Thanks for great article.</p>
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		<title>By: Ania</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-8095</link>
		<dc:creator>Ania</dc:creator>
		<pubDate>Wed, 16 Apr 2008 20:27:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-8095</guid>
		<description>Very good article - and SO true. I will start delegating first thing in the morning.

:-)</description>
		<content:encoded><![CDATA[<p>Very good article &#8211; and SO true. I will start delegating first thing in the morning.</p>
<p> <img src='http://www.goodproductmanager.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
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		<title>By: Bharad</title>
		<link>http://www.goodproductmanager.com/2008/04/14/delegate-tactical-responsibilities/comment-page-1/#comment-8093</link>
		<dc:creator>Bharad</dc:creator>
		<pubDate>Wed, 16 Apr 2008 08:32:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.goodproductmanager.com/?p=144#comment-8093</guid>
		<description>Very nice article, makes perfect sense.</description>
		<content:encoded><![CDATA[<p>Very nice article, makes perfect sense.</p>
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