Comments on: Knowing when to say no http://www.goodproductmanager.com/2007/01/08/knowing-when-to-say-no/ A blog with tips on product management and related topics. Written by Jeff Lash, a product manager in St. Louis, MO Sun, 07 Mar 2010 10:14:56 -0800 http://wordpress.org/?v=2.9.2 hourly 1 By: Hulk Smash! How To Say "No" To A Customer--And Make Them Love You | Product Management Meets Pop Culture http://www.goodproductmanager.com/2007/01/08/knowing-when-to-say-no/comment-page-1/#comment-20002 Hulk Smash! How To Say "No" To A Customer--And Make Them Love You | Product Management Meets Pop Culture Tue, 03 Feb 2009 14:30:02 +0000 http://www.goodproductmanager.com/2007/01/08/knowing-when-to-say-no/#comment-20002 [...] Knowing When To Say No [...] [...] Knowing When To Say No [...]

]]> By: Bruce McCarthy http://www.goodproductmanager.com/2007/01/08/knowing-when-to-say-no/comment-page-1/#comment-794 Bruce McCarthy Wed, 20 Jun 2007 01:34:57 +0000 http://www.goodproductmanager.com/2007/01/08/knowing-when-to-say-no/#comment-794 I remember one salesperson who had one sure fire scheme after another for tapping into unpromising revenue streams. I said no every time. He went around me every time and his efforts invariably used up a lot of resources and produced nothing. He was such an object lesson in the value of saying no that I think of him every time I need to do it. "No, Brad. That won't work. No, Brad, that's not our market. No, Brad, the product isn't designed for that." I remember one salesperson who had one sure fire scheme after another for tapping into unpromising revenue streams. I said no every time. He went around me every time and his efforts invariably used up a lot of resources and produced nothing.

He was such an object lesson in the value of saying no that I think of him every time I need to do it. “No, Brad. That won’t work. No, Brad, that’s not our market. No, Brad, the product isn’t designed for that.”

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